We are still open for normal business operations and completing projects, taking orders, answering technical questions and shipping products to you. While we are as committed as ever to being a part of your car lifestyle, we also understand that we are in unprecedented times. We are doing our best to maintain our shipping schedules, but we anticipate there may be delays in order processing and shipping.
The COVID-19 pandemic is a global health event unlike anything we have seen, and the situation is changing daily. Due to updated safety precautions in our warehouse, supply chain issues and vendor delays, orders may take additional time to be received. Please note that this does not impact all items on the site, but we want to be open and up front with our amazing customers.
The car parts world is still getting itself right again. There are worldwide supply chain issues that are caused by multiple factors including labor and material shortages across all phases of production, transportation, manufacturing and distribution.
If you have questions regarding an order or item, you can reach our Customer Service team at firstname.lastname@example.org
We hope that you remain safe and healthy during this time, and we encourage you to take extra precautions to safeguard your health and that of others. The Centers for Disease Control and Prevention and your local health authorities are the best resources for updates and answers to questions.
We will diligently seek to minimize, to the best of our ability, the effects of these delays and appreciate your business.
Thank you in advance—not only for your loyalty to DRP, but for your patience!